Frequently Asked Questions✨
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If any of these statements sound true for you, it might be a sign to hire a professional organizer:
I want to invite friends + family members over my house, but I am too ashamed to or it takes too much time to prepare for guests.
It takes me awhile to find things I need in my home.
I have piles of items throughout my home.
I am in a transition phase in my life (i.e. moving, downsizing, divorce, new baby, kids are moving out, etc.).
I often feel overwhelmed by the amount of things in my home.
I want my kids to learn good habits + learn to tidy + clean up their spaces.
I want to keep a tidy home, but I don’t know where to begin.
If you’re still unsure about hiring an organizer, sign up for a complimentary consultation call & let’s see how my services can be personalized to meet your needs.
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I am located in Keaau, Hawaii.
In-home organizing is available in the Keaau and surrounding areas of Pahoa, Hilo & Volcano (up to 30 miles each way).
Travel fees will apply for all other areas. A quote will be given prior to our work together.
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My hours are by appointment only. I am available during the weekdays with minimal nights/ weekends. With that said, we can figure out times/dates that will work for the both of us.
I am also able to book appointments up to 3 months in advance.
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First, you’ll start by booking a consultation Zoom call. Select a time/date that works best for you & fill out my contact form.
The Zoom call will be used to identify your needs, discuss any questions you might have, & see how my services align to you & your space(s).
Once you’ve selected your package or we’ve determined how many hours are needed for your project(s), we will then schedule your session(s) or at a later date (it’s completely up to you, absolutely no pressure).
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Whether it’s a complimentary consultation or a scheduled organizing session, I would kindly ask for a 24-hour notice if you have an emergency or need to reschedule.
If a cancellation is made with less than 24 hours notice, I will charge you my hourly rate of $90.
I will honor your time + would like to ask the same in return.
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To be very honest, it’s difficult to say how many sessions you’ll need because the process will depend on:
the size of your home,
the number of things you own,
your availability + schedule,
if you want to do homework between sessions or not,
and your energy levels during the process.
The best way to determine how many sessions you will need is to sign up for a consultation call & let’s discuss your needs & check your space(s).
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Simply put, it totally depends on you & your needs.
If you’re wanting to go through the KonMari® process you will need to be present & we will go through the process together!
For the rest of my services it’s completely up to you! My goal is to provide support as needed & give you the experience you’re looking for.
During the decluttering part of the process your help will be needed to decide which items to keep or which to discard with gratitude.
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I know you may be tempted to want to tidy up before a session, but please don’t! That’s why you have me. Plus, I’d love to see your space(s) in their natural state so I know how to best serve you. So please, don’t tidy up! This is a safe space + judgment free zone, I promise you.
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I highly recommend against this! The process of decluttering will clear up storage spaces + show you that you have just the right amount of space you need for your items.
If at the end our tidying sessions you find you want or need containers or storage solutions, let me help you figure that out when the time comes.
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Package & hourly rates are located on my website.
With that said, everyone has unique needs & each space requires different things. Your package will be tailored to fit your needs!
All major credit cards are accepted, bank transfers or money orders.
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Payment is due in full prior to scheduling tidying/ organizing sessions.
But, I also understand that everyone’s needs are unique. So if partial payment or a payment plan is needed, we can discuss that during our consultation call.
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Only with your permission. If you would like to keep it private, then your photos will not be featured on SparkJoyHawaii.com or on Spark Joy Hawaiʻiʻs social media channels.
If allowed, your photos may be featured on social media or our website. If your photos are used, no personal identifiable information will be included in the pictures.
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Of course! Everything we share or discuss will be kept confidential including your name, location, and other personal information.
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If after purchasing a package & we need more hours to address your needs, I will provide additional hours for a discounted rate. I am here to work with you through the entire process.
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If you purchase a package & we finish earlier than expected the hours you have left are good to use for an entire year.
The hours could be used for maintenance & upkeep where I come in & help refresh the spaces on a regular basis for a specific amount of time. Your hours could also be used for a new space that comes up as an area of need.
The hours are yours to use as you see fit for your home. Hours are not transferrable to another friend or family’s household.
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Absolutely! I offer gift certificates in any amount. Since tidying & organizing is an extremely personal journey, please be sure to check with them first if they are open to receiving the gift.
Please email me at hello@sparkjoyhawaii.com